Return and Refund Policy – Godsale
Return and Refund Policy – Godsale
At Godsale, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we are here to help.
Returns
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You may request a return within 14 days from the date you received your item.
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To be eligible for a return, the product must be in the same condition that you received it: unused, with tags, and in its original packaging.
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Certain items, such as personal care products, intimate goods, perishable items, or customized orders, cannot be returned for safety and hygiene reasons.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 5–10 business days.
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Please note that shipping costs are non-refundable.
Exchanges
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We only replace items if they are defective, damaged, or delivered incorrectly. If you need an exchange, please contact us before sending your item back.
Return Shipping
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Customers are responsible for paying the shipping costs for returning items, unless the return is due to our error (wrong item sent or defective product).
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We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item without tracking proof.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
📧 Email: support@godsale.shop